Refund policy
We want you to be happy with your order. Here's how returns, refunds and cancellations work at HomeInspire.
Made-to-order clothing
All our clothing is printed to order especially for you, which means we don't hold stock and can't resell returned items. Because of this, we don't accept returns or offer refunds for change of mind, or for the wrong size or colour being ordered. Please check the size guide on each product page carefully before ordering.
If you've ordered the wrong size and your order hasn't gone into production yet, contact us as soon as possible at info@homeinspire.co.uk — if we can catch it in time, we'll cancel it for you. Once an item is in production we're unable to cancel it.
As a goodwill gesture, if you've received your item and the size isn't right, get in touch within 14 days of delivery and we'll do our best to help — usually by offering store credit towards the correct size. This is offered at our discretion and doesn't affect your legal rights below.
Faulty, damaged or misprinted items
If your item arrives damaged, defective or misprinted, we'll put it right. Contact us within 30 days of delivery at info@homeinspire.co.uk with your order number and a clear photo of the issue, and we'll arrange a free replacement or a refund. You won't need to return the faulty item.
Digital Products
Due to the digital nature of the digital product, all downloads are final.
Once your purchase is completed and the download link has been delivered, no refunds, exchanges, or cancellations can be offered.
This is because digital products cannot be returned, and access is granted immediately upon purchase.
If you experience any issues accessing your ebook or have questions about your order, please contact us at info@homeinspire.co.uk and we’ll be happy to help.
By completing your purchase, you agree to this refund policy.